Welcome to our Privacy Policy, where we explain how we handle your personal information.
This policy applies to our website and the services we provide. By using our services, you agree to the collection and processing of your personal data. If you do not agree with this, please avoid using our website.
Please note that this Privacy Policy only covers our website and does not apply to third-party sites linked to our platform. We respect your privacy and comply with relevant data protection laws. We will update this policy as needed, so please review it periodically for any changes.
We offer a range of services designed to help you highlight your strengths and stand out. Our team of expert resume writers provides resume writing, editing, CV services, LinkedIn profile creation, cover letter writing, and more.
Personal data includes information that can help identify you.
While we take great care to protect your data, sharing sensitive information such as racial or ethnic origin, nationality, health condition, age, religion, marital status, and union membership is completely your choice.
Here’s the kind of information we may collect:
We use Google Analytics to track how people use our website. This includes data such as your location, device type, and browser. This information is anonymous and does not identify you personally. Google Analytics also collects your IP address, but we do not have access to it. Google is responsible for handling this data.
We may also use technologies like cookies to monitor user behavior on our site. Cookies are small files saved on your browser. For more details on how we use cookies, refer to Section 4.
When you use our contact form, we collect details such as your name, email, and phone number. This helps us respond to your inquiries and meet your needs.
We collect personal information from our clients (writers and customers) to address their service-related questions. The data we gather may include:
Sometimes, we may need your consent to use your data. If this is the case, we will ask for your explicit permission.
Our website includes a live chat feature powered by a third-party provider. You can read their privacy policy here: Zendesk Privacy Notice.
When you use live chat, we automatically collect your IP address, browser type, and operating system. We also ask for your name, phone number, email, and any other information you share. We will follow up with you based on the details you provide. A transcript of your chat is sent to us by email and stored on our email provider’s servers.
Cookies are small text files stored on your device for various purposes. There are two main types: persistent cookies and session cookies.
You have the option to refuse cookies through your browser settings, but this may limit your ability to access certain parts of our website. You can delete stored cookies manually, but new cookies will continue to be placed on your device unless you adjust your browser settings.
Our cookies are used for the following purposes:
We do not share your personal information with advertisers, but we may share anonymous visitor data for marketing purposes.
If you’ve agreed, we may send you promotional emails. You can opt-out at any time by following the instructions in the email or by contacting us directly.
Even if you opt out of promotional emails, we may still send you important emails regarding your account or the services you’ve requested.
We take the security of your personal information very seriously and have implemented the necessary technical and organizational measures to protect it. These measures are designed to match the risks involved in processing your personal data. Our security practices include encryption, access controls, regular security assessments, and staff training on data protection best practices. If you’d like to learn more about how we protect your information, please don’t hesitate to contact us.
Your privacy is important to us. If you have any questions or concerns about how we handle your personal information, please reach out to us at support@executiveresumeagency.com.